Fc24 Privacy Policy — Protecting Your Information in Malaysia
At fc24, user privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use it, and your rights as a user in Malaysia.
Information We Collect
We collect various types of information to ensure fc24 services run smoothly and meet the needs of our users in Malaysia, including:
- Account information such as your full name, email address, phone number, and banking details for verification and MYR transactions.
- Device and browser information such as device type, IP address, and activity logs for security and experience optimisation purposes.
- Local payment transaction data, including FPX transfers and e-wallets such as TNG eWallet.
- Cookies and other tracking technologies to assist with navigation, save user preferences, and personalise content.
- Platform usage data covering betting history, in-platform interactions, and user feedback.
This information is collected lawfully and with user consent at the point of registration and during use of the platform.
How We Use Your Information
We use your information to:
- Managing and maintaining user accounts, and providing betting and entertainment services.
- Processing payments and withdrawals efficiently and securely.
- Complying with applicable legal and regulatory obligations in Malaysia.
- Personalising the platform experience based on user needs and preferences.
- Conducting analysis to improve our services and platform security.
We take careful measures to ensure that information is only accessed by authorised parties involved in the operations and support of fc24.
Cookies & Tracking Technologies
Fc24 uses cookies and tracking technologies to:
- Enabling smoother and more seamless site navigation.
- Saving language preferences and user settings.
- Monitoring platform activity for security and fraud prevention purposes.
- Assisting in the delivery of relevant content and advertisements.
Users can manage cookie settings through their browser; however, disabling cookies may affect the functionality of certain parts of the platform.
Data Storage & Security
User information is stored with industry-standard security measures to protect against unauthorised access, disclosure, or modification. This includes encryption technology, access controls, and regular monitoring.
We retain data for as long as necessary for operational, legal compliance, and dispute resolution purposes. Users have the right to request the correction or deletion of certain data in accordance with applicable legislation.
Data Sharing & User Rights
We do not sell or rent users' personal information to third parties. Data is only shared with:
- Game and service providers required to deliver the platform, under confidentiality agreements.
- Competent authorities when required under Malaysian law.
Users have the right to access, correct, and delete their personal information by contacting fc24 support. We are committed to fulfilling such requests in accordance with applicable privacy legislation.
Privacy Policy Updates & Contact Us
Fc24 reserves the right to update this Privacy Policy from time to time. The latest version will be published on this page along with its new effective date. We encourage users to check this page periodically to stay informed about how their data is used.
For any privacy-related enquiries or requests, please contact our support team via email at [email protected] or through the help channel in your account panel.
We are fully committed to protecting the privacy and rights of our users, and to providing a safe and transparent experience on fc24.
Take Control of Your Privacy, Starting Now
Register your fc24 account today and enjoy the perfect blend of guaranteed privacy with world-class sports entertainment and gaming.